81hi77 Privacy Policy

1 Introduction

81hi77 ("we", "our", or "platform") is a trusted online casino and sports betting service in Bangladesh. When you use our website, you are required to provide certain personal information. This privacy policy explains in detail what information we collect, why we collect it, how we use it, and what steps we take to protect your information.

Please read this page carefully. By using any service of 81hi77, you are considered to have accepted the terms of this privacy policy. This policy is a supplement to our Terms and Conditions.

2 What Information We Collect

81hi77 collects only the information needed to provide you with quality service and to keep your account secure.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address
• Mobile number (for bKash, Nagad, Rocket transactions)
• Password (always stored in encrypted form)
• Payment method details for deposits and withdrawals
• Copy of identity document or national ID card (for verification when required)

2.2 Automatically Collected Information

• IP address and device type
• Browser name and version
• Session duration and information about pages visited
• Cookie and local storage data (see details below)
• Transaction history and betting activity logs

2.3 Information Received from Third Parties

Payment processors (such as bKash, Nagad, Rocket) may share limited transaction-related information with us. This information is used solely for the purpose of verifying financial transactions.

3 How We Use Information

Collected information is used for the following purposes:

We do not sell your information to third parties for marketing or advertising purposes.

4 Cookies and Tracking Technologies

81hi77 uses cookies and similar technologies on its website. Cookies are small data files stored on your device that improve the functionality of the site.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Remember language preferences and personal settings.
• Analytical Cookies: For understanding website traffic and usage patterns.

4.2 Cookie Control

You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may affect some functionality of the site.

5 Information Sharing and Disclosure

81hi77 generally does not share your personal information with third parties. However, limited information may be shared in the following cases:

5.1 Service Providers

Only the necessary information is shared with bKash, Nagad, Rocket, and bank transfer partners for processing financial transactions. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to disclose information in response to a court order or a valid request from relevant authorities.

5.3 Fraud Prevention

Information may be shared with investigating agencies when cooperation is needed to prevent money laundering, fraud, or other illegal activities.

5.4 Business Transfer

In the event of a future business merger or acquisition, your information may be transferred to the new managing party. You will be notified in advance in such a case.

6 Data Security Measures

To ensure the security of your information, 81hi77 follows industry-standard technologies and practices:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology, so third parties cannot read the information.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are always used.
• Access Control: Only authorized staff can access the necessary data.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An option to add an extra layer of security to your account is provided.
• Data Backup: Important information is regularly backed up to prevent data loss.

However, no transmission of information over the internet is entirely risk-free. We strive to provide the highest level of protection, but a guarantee of 100% security is not possible.

7 Data Retention Period

81hi77 retains your personal information for as long as it is needed to provide the service or as required by law.

• Active Accounts: All information is maintained while the account is active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
• Transaction Records: Financial records may be retained for an extended period.
• Marketing Information: If you withdraw your consent, promotional communications will be stopped immediately.

8 Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Right to Access Information

If you would like to know what information we hold about you, please contact us. We will provide the information after verification.

8.2 Right to Correct Information

If there is any error in the information stored about you, you may request a correction. Most information can be updated directly from your profile page.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Data Processing

You may object to the processing of your information for specific purposes. We will evaluate your request in light of our legal obligations.

8.5 Right to Unsubscribe from Marketing Communications

If you would like to stop receiving promotional emails or messages, please contact our support team via live chat.

To exercise these rights, contact our support team via 24/7 live chat or write to us by email.

9 Privacy Protection for Minors

81hi77 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If a minor has registered, their account and all associated information will be deleted immediately.

If a parent or guardian believes their child has registered without authorization, they are requested to contact us promptly.

10 Responsible Gaming and Your Information

81hi77 is committed to responsible gambling. Toward this goal, we may monitor your betting activity. If signs of problem gambling are observed in any user, we may reach out to offer support.

You can also visit our Responsible Gaming page to learn about limit-setting or self-exclusion options. Information collected for this purpose is never used for advertising.

11 Changes to This Policy

81hi77 reserves the right to update this privacy policy at any time. When significant changes are made:

• The "Last Updated" date at the top of this page will be changed
• Registered users may be notified by email
• Continuing to use the site after changes are made will be considered acceptance of the new policy

We recommend visiting this page regularly to stay informed about the latest policy.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: Available in Bengali 24/7 on the website
• Email: [email protected]

We generally respond to your requests as quickly as possible. Your privacy is of the highest importance to us.